We offer a carefully curated selection of products designed to meet the daily needs of our customers. Product availability may vary based on stock levels, seasonal demand, and supplier availability. We regularly update our inventory to ensure customers have access to fresh and quality products.

Placing an order is simple:

1. Browse our product catalog.
2. Select the desired product and quantity.
3. Add the item to your shopping cart.
4. Proceed to checkout.
5. Enter your shipping details.
6. Choose your preferred payment method.
7. Confirm your order.

Once your order is successfully placed, you will receive an order confirmation.

No, creating an account is not mandatory. You can complete your purchase as a guest. However, creating an account allows you to:

• Track your orders easily.
• Save shipping addresses.
• View order history.
• Receive updates about offers and promotions.

After successfully placing your order, you will receive an order confirmation via email, SMS, or WhatsApp, depending on the contact information provided during checkout.

We accept multiple payment options for your convenience, including:

• Cash on Delivery (COD)
• UPI Payments
• Internet Banking
• Visa Cards
• MasterCard
• American Express
• Maestro Cards
• Debit Cards
• IMPS Transfers
• Other secure online payment methods

All online transactions are processed through secure payment gateways.

Cash on Delivery is available for most serviceable locations across India. Availability may depend on your delivery pin code and logistics partner coverage.

Yes. We use secure payment gateways and industry-standard encryption technologies to protect your payment information. We do not store sensitive card details on our servers.

No. We believe in transparent pricing. The final amount shown during checkout includes all applicable charges. There are no hidden costs.

Our delivery charges are structured as follows:

• Orders below ₹500: ₹100 delivery charge
• Orders above ₹500: Free delivery

The applicable delivery fee is automatically calculated during checkout.

We strive to process and dispatch all confirmed orders within 48 hours of order acceptance. Dispatch timelines may vary during peak seasons, public holidays, or special sale events.

Delivery timelines typically range from 4 to 7 business days depending on:

• Delivery location
• Courier partner availability
• Weather conditions
• Regional restrictions

Public holidays and weekends may affect delivery schedules

Yes. We currently provide PAN India delivery services through our trusted logistics partners

Once your order has been shipped, tracking information will be shared with you through email, SMS, or WhatsApp. You can use the tracking number provided to monitor the shipment status.

While we make every effort to deliver on time, unforeseen circumstances may occasionally cause delays. If your order has not arrived within the expected timeframe, please contact our customer support team for assistance.

If you receive a damaged item:

• Take clear photographs of the product and packaging.
• Contact our support team within 48 hours of delivery.
• Share your order details and supporting images.

Our team will investigate and assist with a replacement or return wherever applicable.

In the rare event that an incorrect product is delivered:

• Notify us within 48 hours.
• Provide photographs of the received product.
• Share your order number.

We will review the issue and arrange a suitable resolution.

We accept returns of unused products within 14 days from the date of delivery. Returned items must:

• Be unused and unopened.
• Be in their original packaging.
• Include all accessories, labels, and documentation.

Returns are subject to product verification at our warehouse.

To request a return:

• Contact our support team by phone or email.
• Provide your order number.
• Explain the reason for the return.

Follow the instructions provided by our support representatives

Upon successful inspection and approval of the returned product, we will issue a refund for the product value. Original shipping charges are generally non-refundable unless the return is due to our error.

After receiving and verifying the returned product, refunds are processed according to applicable RBI guidelines. The amount may take approximately 7 to 14 business days to reflect in your account, depending on your payment provider and bank.